Sales Policy for Hikepariz Automotive Accessories

Effective Date: November 30, 2024

At Hikepariz, we are committed to providing our customers with the highest quality automotive accessories and a seamless shopping experience. Our sales policy is designed to ensure transparency, fairness, and satisfaction for all of our customers. By shopping with us, you agree to the following terms and conditions.

1. Order Processing and Shipping

Orders placed on our website, hikepariz.com, will be processed as quickly as possible. All orders are subject to product availability, payment verification, and shipping conditions.

  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email containing the details of your purchase.
  • Shipping Time: Most orders are processed within 1-2 business days. Delivery time depends on your location and the shipping method chosen at checkout.
  • Shipping Fees: Shipping fees are calculated based on the shipping method and your delivery address. Customers will be notified of the applicable shipping charges during checkout.
  • International Shipping: We currently offer shipping within the United States. For international orders, please contact our customer support for more details.

2. Payment Methods

We accept a variety of secure payment options to make your shopping experience as convenient as possible. These include:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods available at checkout

All payments are processed securely through our payment gateways, ensuring that your personal information is protected.

3. Returns and Exchanges

At Hikepariz, we want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we offer a return and exchange policy under the following conditions:

  • Eligibility for Returns: Products may be returned within 30 days of the delivery date, provided the product is unused, in its original packaging, and in resellable condition.
  • Return Process: To initiate a return or exchange, please contact our customer service at info@hikepariz.com or call our hotline at (217) 235-5730. A return authorization number will be issued, which is required for the return.
  • Refunds: Once we receive the returned item, we will inspect it, and if it meets the conditions, a refund will be issued to your original payment method. Please allow 7-10 business days for the refund to be processed.

4. Damaged or Defective Products

If you receive a damaged or defective item, please contact us immediately at info@hikepariz.com or call our hotline at (217) 235-5730. We will provide instructions for returning the product, and once we confirm the damage or defect, we will offer a full refund or replacement at no additional cost to you.

5. Price Adjustments

Hikepariz reserves the right to modify product prices at any time. If a product you purchased experiences a price change after your order, we do not offer price adjustments for previous purchases.

6. Sales and Promotions

From time to time, we may offer special discounts, promotions, or sales events. These promotions are subject to change without notice. Be sure to subscribe to our newsletter and follow us on social media for the latest offers.

7. Product Availability

While we strive to maintain stock levels for all products listed on our website, inventory can fluctuate. If an item you ordered is out of stock, you will be notified as soon as possible, and we will either offer you an alternative product or refund your order.

8. Customer Support

Our customer support team is here to help you with any questions or concerns. If you need assistance with your order or have any inquiries regarding our products or services, feel free to reach out to us through the following channels:

We are dedicated to providing excellent customer service and resolving any issues as quickly as possible.

9. Privacy and Data Protection

At Hikepariz, we value your privacy and are committed to protecting your personal information. For details on how we collect, use, and store your data, please refer to our Privacy Policy.

10. Disclaimer

Hikepariz is not responsible for any incidental, indirect, or consequential damages resulting from the purchase or use of our products. While we strive to provide accurate and up-to-date product information, we do not guarantee that all product descriptions, images, or prices are error-free.

By making a purchase with Hikepariz, you acknowledge and agree to abide by our Sales Policy. If you have any questions or concerns, please contact us at info@hikepariz.com or call our customer service hotline at (217) 235-5730.

Thank you for choosing Hikepariz for your automotive accessory needs. We appreciate your trust and strive to deliver the best products and customer service.

Contact Information: